Language
Akiko Ogawa (MIS, MA, RDMP)
Psychotherapist—Adult Individual & Couples Counseling / Children and/or Families
English, Japanese
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Welcome to TELL Counseling. We offer a broad array of mental health care services by multidisciplinary and multilingual therapists and psychologists. Our staff and clinicians are committed to providing high standards of mental health care in Japan.
TELL Counseling is a provider of CIGNA International, TriCare, HTH International and GeoBlue Insurance, as well as Employee Assistance Programs (EAP) for companies, such as Human Dynamic, Workplace Options, ComPsych Corporation, Shepell FGI, and Peacemind-JEAP.
Please know the TELL Counseling line is not live which means you will most likely need to leave a message. We will try to return your call in a timely manner, however, please note that the best way to reach us will be through email.
For Okinawa, please contact okinawa.intake@telljp.
For Tokyo and all other locations please email, clinical.assist@telljp.com.
• Four locations: Tokyo (Omotesando), Yokohama (limited availability), Okinawa (Kadena), and Kyoto (limited availability)
• Confidential face-to-face counseling
• Video-based counseling available
• Licensed, experienced professional clinicians
• Flexible fees
• Multiple languages (English / 日本語 / 普通話 / 廣東話/ Español)
• View our general services flyer in Bahasa Indonesian and Spanish
Important Notice from TELL Tokyo Office (Updated April 2022)
We are currently accepting:
– Adult clients requesting online teletherapy sessions Monday through Friday 9 AM – 8 PM
– Adult clients requesting in-person sessions Monday through Friday
Please note that due to high demand, we may need to place you on our waitlist until we find an available suitable provider for your needs.
Due to an extended waitlist, we are currently not accepting:
– Child clients (in-person and online)
– Adult clients requesting weekend sessions (in-person and online)
– All assessment requests until October 1
*This is applicable to clients requesting English sessions only.
In the meantime, our TELL LifeLine and chat will remain available so please utilize these resources if you or your child is in need of speaking to someone. We apologize for the inconvenience and greatly appreciate your understanding.
TELL Counseling is dedicated to providing support for our client’s emotional and psychological well-being. Online and in-person sessions are available.
Offering in-depth evaluation for children administered by our experienced clinical psychologists.
We provide exclusive contracts for companies throughout Japan, to provide confidential counseling services for their employees.
Our team of psychotherapists and psychologists are compassionate, experienced, and dedicated professionals who are licensed and receive ongoing supervision. We offer face-to-face and teletherapy counseling and assessment at the following locations listed below. For information regarding our therapy, counseling, or testing/assessment services, please click the ‘Appointment’ button at the top of this page.
English, Japanese
English, Spanish
English, Japanese
English
Japanese, English
French, English, Japanese, Spanish
English, Bahasa Indonesian, and Malay
Japanese, English
English, Mandarin, Japanese
English, Mandarin, Cantonese
Japanese, English
Japanese, English
English
Japanese, English
English, Japanese
English, Japanese
Japanese, English
English
English
Japanese, English
English, Japanese
English, Spanish
English
English
English, Spanish
English, Japanese
English, Japanese
Japanese, English
TELL is an accredited and certified non-profit organization in Japan, dedicated to providing world-class, effective support and counseling services.
We practice state-of-the-art standards of care in the mental health field through professional face-to-face and virtual counseling services.
All clinicians working at TELL Counseling are governed by the ethical and professional guidelines regarding confidentiality applicable to their professional membership (e.g. American Psychological Association, National Association of Social Workers).
Clients’ personal information is kept strictly confidential within the clinic, including the electronic data. Client files are stored in a secure location and are accessible only by staff of this clinic. We do not share information with others unless the clients have given us written permission to do so.