TELL Counseling provides confidential and comprehensive mental health services for the increasingly diverse international community

(Tokyo - English)

Mon - Fri 10am - 5pm

(Tokyo - Japanese)

Mon - Fri 10am - 5pm

(Okinawa - English)

Mon - Fri 9am - 3pm

Welcome to TELL Counseling. We offer a broad array of mental health care services by multidisciplinary and multilingual therapists and psychologists. Our staff and clinicians are committed to providing high standards of mental health care in Japan.

TELL Counseling is a provider of CIGNA International, TriCare, HTH International and GeoBlue Insurance, as well as Employee Assistance Programs (EAP) for companies, such as Human Dynamic, Workplace Options, ComPsych Corporation, Shepell FGI, and Peacemind-JEAP.

Please know the TELL Counseling line is not live which means you will most likely need to leave a message. We will try to return your call in a timely manner, however, please note that the best way to reach us will be through email.

For Okinawa, please contact okinawa.intake@telljp.com.

For Tokyo and all other locations please email,  clinical.assist@telljp.com.

• Four locations: Tokyo (Omotesando), Yokohama (limited availability), Okinawa (Kadena), and Kyoto (limited availability)
• Confidential face-to-face counseling
• Video-based counseling available
• Licensed, experienced professional clinicians
• Flexible fees
• Multiple languages (English / 日本語 / 普通話 / 廣東話/ Español)

  • View our general services flyer in Bahasa Indonesian and Spanish

Important Notice from TELL Tokyo Office (Updated April 2022)

We are currently accepting:

– Adult clients requesting online teletherapy sessions Monday through Friday 9 AM – 8 PM

– Adult clients requesting in-person sessions Monday through Friday 

Please note that due to high demand, we may need to place you on our waitlist until we find an available suitable provider for your needs. 

Due to an extended waitlist, we are currently not accepting:

– Child clients (in-person and online)

– Adult clients requesting weekend sessions (in-person and online)

– All assessment requests until October 1

*This is applicable to clients requesting English sessions only.

In the meantime, our TELL LifeLine and chat will remain available so please utilize these resources if you or your child is in need of speaking to someone. We apologize for the inconvenience and greatly appreciate your understanding.

Services

TELL Counseling is dedicated to providing support for our client’s emotional and psychological well-being. Online and in-person sessions are available.

Offering in-depth evaluation for children administered by our experienced clinical psychologists.

Comprehensive psychological & neuropsychological assessments for adults, individually designed for each client.

We provide exclusive contracts for companies throughout Japan, to provide confidential counseling services for their employees.

Our team

Our team of psychotherapists and psychologists are compassionate, experienced, and dedicated professionals who are licensed and receive ongoing supervision. We offer face-to-face and teletherapy counseling and assessment at the following locations listed below. For information regarding our therapy, counseling, or testing/assessment services, please click the ‘Appointment’ button at the top of this page.

Language

Akiko Ogawa (MIS, MA, RDMP)

Psychotherapist—Adult Individual & Couples Counseling / Children and/or Families

English, Japanese

Language

Alejandra Reyes (M.A., LCP)

Clinical Psychologist— Children, Adolescent, and Adult Individual Therapy with over 15 years of experience

English, Spanish

Language

Ashly Schanback Ishii (MS, CCP)

Psychotherapist— Adult Individual & Couples Counseling / Children and/or Families

English, Japanese

Language

Billy Cleary (M.A., LMFT)

TELL’s Clinical Director — Billy is a graduate of Wheaton College’s Marriage and Family Therapy program in Illinois, and is a Licensed Marriage and Family Therapist

English

Language

Chikako Ishii (MS, Marriage and Family Therapist)

Psychotherapist—Adult Individual & Couples Counseling / Children and/or Families

Japanese, English

Language

Dr. Nicolas Tajan (PhD)

Psychologist— Dr. Tajan is a multilingual (English, French, and Japanese) psychologist

French, English, Japanese, Spanish

Language

Felicia Nainggolan (M.psi, Psikolog)

Psychotherapist—Adult Individual & Couples Counseling / Children and/or Families

English, Bahasa Indonesian, and Malay

Language

Hiromi Tsujii (MS, M.A.)

Psychotherapist—Adult Individual & Couples Counseling / Children and/or Families

Japanese, English

Language

James Nixon, (LPC)

James is a Licensed Professional Counselor through the state of Arkansas.
Language

Jessica Chu (MDiv, RP)

Psychotherapist ー Adult Individual, Couples, and Family Counseling. Jessica is a registered psychotherapist and MFT associate therapist in Ontario, Canada.

English, Mandarin, Japanese

Language

John Grindrod

Canadian Certified Counselor

English

Language

Jono Lee (MSW, LICSW, LMHC)

Psychotherapist—Adult Individual & Couples Counseling / Children and/or Families

English, Mandarin, Cantonese

Language

Kei Lee (MS, LMSW)

Psychotherapist— Adult Individual & Couples Counseling / Children and/or Families

Japanese, English

Language

Kyoko Sonoda (M.A., LPCC)

Certified Public Psychologist—Adult Individual & Couples Counseling / Children and/or Families

Japanese, English

Language

Paula Yumi Hirozawa (Ph.D., LCP)

Clinical Psychologist – Adult Individual & Couple Counseling, EMDR

English

Language

Rei Yamada

Psychotherapist — Adult Individual, Couples, and Family Counseling

Japanese, English

Language

Reiko Fujisawa (M.A., ATR-BC, LCAT)

Psychotherapist—Adult Individual & Couples Counseling / Children and/or Families

English, Japanese

Language

Rieko Brooks-Kajiwara (M.Ed., LPC, NCC)

Holds a Master of Education degree in Community Counseling and is Licensed Professional Counselor in Illinois, U.S.A.

English, Japanese

Language

Taeko Yamada (MSW)

Psychotherapist—Adult Individual & Couples Counseling / Children and/or Families

Japanese, English

Language

Takako Uemura (LMFT, ATR-BC)

Psychotherapist—Adult Individual & Couples Counseling / Children and/or Families

English

Language

Yoon Ki Chai (M.A., LMFT)

Psychotherapist—Adult Individual & Couples Counseling. Ms. Chai is an American psychotherapist licensed as an MFT in California.

English

Language

Yoshi Odagiri (M.A., LAPC)

Psychotherapist—Adult Individual & Couples Counseling / Children and/or Families (Currently only taking Adult individual clients)

Japanese, English

Language

Chizuko Ogane, (CP, PP, CC)

Psychotherapist and Clinical Lead — Ms. Ogane earned her master’s in education from the University of Maryland. She has more than 20 years of experience as a therapist and has worked at a mental health hospital, in educational settings, and with organizations

English, Japanese

Language

Cristina Howe, (CSAC)

Psychotherapist— Cristina is a Certified Substance Abuse Counselor and a Licensed Clinical Social Worker Supervisee from Hawaii

English, Spanish

Language

Samantha B. Ross, (EdD, LMFT, NCC)

Licensed Marriage & Family Therapist (New York) and National Certified Counselor

English

Language

Kelly Edens (LCMHCA, NCC)

Psychotherapist— Kelly grew up in Wisconsin before moving to South Carolina to complete her Master’s degree in clinical mental health counseling at Winthrop University
Language

Jenny Reed

Clinic Manager and Psychotherapist— Jenny Reed is a Licensed Mental Health Counselor through the State of Florida
Language

Kari Fager, LCSW

Psychotherapist— Specializes in EMDR (Eye Movement Desensitization Reprocessing)

English

Language

Kirara Miyahara

Art Psychotherapist

Japanese and English

Language

Sheila Marczak, PhD, LMFT

Psychotherapist
Language

Amanda Cox

Bilingual English and Spanish Psychotherapist

English and Spanish

Language

Brady Hildt, Psy.D.

Licensed Psychologist

English

Language

Nami Matsumura

Psychotherapist
Language

Noriko Balken MA LMFT

Marriage and Family Therapist (LMFT)
Language

Wakako Minamoto-Wood, MA

Therapist
Language

Alejandra Reyes (M.A., LCP)

Clinical Psychologist— Children, Adolescent, and Adult Individual Therapy with over 15 years of experience

English, Spanish

Language

Angelica Isomura-Motoki (PhD)

Neuropsychologist/Clinical Psychologist— Dr. Isomura is a licensed clinical psychologist in the state of California, USA, and her expertise is in the area of neuropsychology

English, Japanese

Language

Momoko Yamashita Hecht, (PhD)

A Psychologist— Dr. Hecht earned her M.S. degree in school psychology from the University of Oregon, and PhD from University of Utah.

English, Japanese

Language

Yuta Aoki (PhD, M.D.) (Currently not accepting appointments)

Psychiatrist— Dr. Aoki is a bilingual Japanese/English psychiatrist licensed in Japan

Japanese, English

Accreditation

TELL is an accredited and certified non-profit organization in Japan, dedicated to providing world-class, effective support and counseling services. 

We practice state-of-the-art standards of care in the mental health field through professional face-to-face and virtual counseling services.

Confidentiality Policy

All clinicians working at TELL Counseling are governed by the ethical and professional guidelines regarding confidentiality applicable to their professional membership (e.g. American Psychological Association, National Association of Social Workers).

Clients’ personal information is kept strictly confidential within the clinic, including the electronic data. Client files are stored in a secure location and are accessible only by staff of this clinic. We do not share information with others unless the clients have given us written permission to do so.