If your life is in danger, call the police at 110

NTT East

NTT East offers telephone services and applications, including installation services, relocation services, telephone name changes, change of address, and temporary telephone service suspension services.
0120-116-000
FLETs HIKARI, Video and related services: 0120-565-950 (English 9 a.m. to 5 p.m. Monday through Friday) Telephone and internet line repairs: 0120-289-113 (English, Portuguese, Spanish, Chinese and Korean - 24 hours)
English Hours: 9am-5pm
Days of Service: 9 a.m. to 5 p.m. (closed New Year's Holidays [Dec.29 to Jan.3])
Languages Spoken: Japanese, English, Portuguese, Spanish, Chinese, and Korean