Our second ever summer training course is fast approaching!  Do you want to work on your communication skills and become a better listener? Do you want to support people, whatever they may be going through? If so, this training might be a good fit for you!

As part of our 50th anniversary celebrations, we want to increase our Lifeline service hours and you could play a vital role in helping us achieve that goal. Can you help us get closer to offering 24/7 support to the English speaking community in Japan?

The program involves an initial 10 week online course teaching the listening skills and how to apply them effectively on both the phone and chat platforms. Each week of the course you would be watching presentations; completing reading; writing a journal; completing a role play to practice your skills; and joining a weekly seminar. There are roughly 8-10 hours of work each week.

Trainees also need to complete an apprenticeship period, which involves supervised shifts on the lifeline and longer role-play practice on set topics. Typically the training takes 4-5 months to complete in total.

Key dates:
Online Course: May 27th – Aug. 6th
Mandatory online sessions: May 27th or 28th; Jul. 8th or 9th; Aug. 5th or 6th [participants must be able to join one 4-hour online session on each of these three weekends]

For further details, see the training pages on the TELL website or contact training@telljp.com