NTT East:
New Analog Line Installation, Relocation, Suspension and Other Related Services:
116
0120-116-000 (Available from mobile phones and PHSs.) 9 a.m. to 5 p.m.(closed New Year's Holidays [Dec.29 to Jan.3])
FLET'S HIKARI, Video and Other Related Services:
0120-116-116
9 a.m. to 5 p.m.
(closed New Year's Holidays [Dec.29 to Jan.3])
0120-565-950 (English)
9 a.m. to 5 p.m. Monday through Friday
(closed Holidays and New Year's Holidays [Dec.29 to Jan.3])
0120-581-772 (Portuguese)
0120-581-773 (Spanish)
0120-581-775 (Chinese)
0120-581-779 (Korean)
9 a.m. to 5 p.m. Monday through Friday
(closed Holidays and New Year's Holidays [Dec.29 to Jan.3])
Billing Inquiries (in Japanese only)
Please call the telephone number printed on your bill.
Telephone and Internet line repairs
0120-289-113 (English, Portuguese, Spanish, Chinese and Korean)
24 hours a day
Directory Assistance
104
24 hours a day
Telegram Applications (in Japanese only)
115
8 a.m. to 10 p.m.
(Please refer to Telegrams for after-hours applications.)
Time and Weather Reports(in Japanese only)
(Charges apply)
Time 117 (24 hours a day)
Weather Reports 177 (24 hours a day)
NTT WEST:
Call NTT West Information
0120-064337
Service available in English, Portuguese, Spanish, Chinese, Korean.
9am to 5pm Monday through Friday
(Closed Saturday, Sunday, National Holidays and New Year's Holidays [Dec.29 to Jan.3])
FLET'S service and Hikari Denwa
0120-248995 (in Japanese Only)
Troubles
24 hours a day, 7 days a week (Calls may be handled by a computerized answering system at some times.)
* Repair service is available from 9am to 5pm.
* If calling from the NTT East area, dial 0120-248842.
About FLET'S setup manual and the support tool(CD-ROM)
About the contents of NTT West's information equipments' manuals.
9am to 5pm (Calls may be handled by a computerized answering system at some times.)
If your telephone malfunctions or you see downed telephone lines, etc.
113 (in Japanese Only)
Hikari Denwa, mobile phones and PHSs
0120-444113 (in Japanese Only)
24 hours a day, 7 days a week (Calls will be handled by a voice guidance system.)
Customer center
0120-019000 (in Japanese Only)
9am to 5pm Monday through Friday
(Closed Saturday, Sunday, National Holidays and New Year's Holidays [Dec.29 to Jan.3])
