Outreach Community Lead Coordinator
About Us:
TELL is a not-for-profit organization dedicated to providing some of the best, most effective support and counselling services to the international community in Japan, specifically to address the country’s growing mental healthcare needs. Our unique 3-in-1 structure (combining lifeline + counselling + outreach pillars within a mission-driven NPO structure), enables us to reach and impact a diverse range of communities. This approach allows us to address intricate human challenges in a more multi-dimensional and holistic manner.
Position Overview:
Role Title: Outreach Community Lead Coordinator
Employment Type: Non-Permanent Full-time (Renewal is decided by mutual agreement)
Work Location: Tokyo (Wesley Center 2F, 6-10-11 Minami Aoyama, Tokyo); Working from home arrangement available, but expected to work at the office at least 1-2 days a week
※In-person attendance might be required at local/regional events and workshops. Hours of Work: Generally, Monday – Friday (40 hours per week); flexible working arrangements available
※The successful candidate might be expected working on Saturdays/Sundays and night time due to certain event requirement.
Reports To: Richard Okuno, Outreach Director
※Candidate must have a valid work permission in Japan
Responsibilities:
Community Outreach & Engagement
- Plan, organize, and facilitate nationwide community outreach programs in collaboration with the Outreach Director and regional coordinators.
- Oversee and track the daily activities of Outreach regional coordinators (Osaka & Okinawa), interns, and event support teams for all-Japan community outreach activities.
- Develop and maintain strong relationships with key stakeholders, including credentialed mental health professionals, community organizations, local institution and potential corporate partners.
- Design and implement awareness campaigns and activities to promote TELL’s services and Lifeline training programs.
Overview of Outreach Community Lead Coordinator Position
Workshops & Presentations
- Coordinate and deliver community workshops, training sessions, and presentations regularly including “TELL Awareness Talks,” Lifeline Awareness Talks, and QPR (Question, Persuade, Refer) training in both English and Japanese.
- Negotiation pricing and event terms with TELL community partner organizations, crafting proposals and facilitating the invoicing process.
Team Coordination for Events & Fundraising Management
- Assist with TELL signature events such as Step Up Challenge, large gathering (Summits/Conferences)
- Lead and manage community events and fundraising initiatives, including pub quizzes and Pride events.
- Oversee logistics, marketing, and execution of events to maximize engagement and impact.
- Provide guidance and support to ensure alignment with TELL’s outreach goals and strategies.
Cross-Departmental Collaboration
- Maintain active communication and engagement with other departments to enhance organizational
- effectiveness and support cross-functional initiatives.
- Support marketing services and promotion of TELL events and/or awareness campaigns with communications/website head
- Assist the Outreach Director as needed with strategic planning and execution.
- Grant Writing & Reporting
- Support preparation of grant applications in Japanese, ensuring accuracy and compliance with funding requirements.
- Conduct grant report writing in Japanese to document progress, impact, and financial accountability.
Requirements:
- Bachelor’s degree and 3 years minimum office working experience
- Excellent interpersonal, communication and organization skills
- Great public speaking and presentation skills
- Handles both routine and confidential information in an appropriate, respectful manner
- Excellent customer service skills, attention to detail, ability to plan and manage multiple tasks
- simultaneously
- Ability to work well as a member of a team
- Proficiency in Excel / Google sheets
- Business level English and Japanese native (able to deliver presentations in both languages & business
- Japanese reading, writing and speaking ability is required to perform the role)
- Knowledge and experience in mental health or corporate wellbeing coaching principles is a plus
What TELL could offer to you:
- Meaningful Impact: Contribute to a cause that truly matters by actively participating in mental health
advocacy and making a positive impact on the lives of individuals and communities - Flexible work environment and professional growth: Engage in continuous learning and professional
development opportunities while enjoying a flexible work environment - Community Engagement: Be part of a vibrant and diverse community that actively engages with
various stakeholders, including community organizations, corporate partners, and individuals passionate
about mental health - Paid Annual Leave, Vacation days
- Social & Employment Insurance
Please contact Richard Okuno (Outreach Director) on [email protected] with your resume and cover
letter/email, and/or any questions.
Note: This Role Profile is intended only to provide an outline of the role. More details are available upon
request. Specific deliverables will be agreed through the annual performance management process.