What kind of psychological testing/assessment do you provide?
TELL Counseling offers educational, developmental and psychosocial assessment services, consultation and resource referrals for children*. Our clinical psychologists provide psychological assessment for children and adolescents using a series of different methods/procedures, such as observations, standardized tests, interviews, play-based screenings, and checklists. This service is administered by our experienced clinical psychologists and clinical neuropsychologists and individually designed for each child. The goal of this assessment is to determine the child’s educational and psychological strengths and needs. Based on the result of the evaluation, the psychologists offer appropriate recommendations and support to the child’s family and educators.
* Our legal definition of a child is according to the Japanese law: a minor under 20 years of age.
How do I get started making an appointment for testing/assessment for my child?
First, we require a parent or legal guardian of the child to contact us by phone (03-4550-1146, Mon – Fri, 11 am to 4 pm). We accept inquiries from school teachers/tutors, but only parents and legal guardians can initiate the process.
Do you offer this service in other languages besides English and Japanese?
No, currently we only offer this service in English and Japanese.
How much does it cost?
TELL Counseling offers this service at a sliding scale fee, based on the family’s household income (before tax). The fee is estimated during the first meeting between parents/legal guardians with the psychologist. If health insurance or an employer reimburses for the assessment, the highest rate is applicable. For more information about the fee, please see Assessment Fees & Payment Policies.
Do you take Japanese National Health Insurance?
No, services at TELL Counseling are not covered by Japan National Health Insurance.
Is the service covered by private international health insurance?
Some foreign insurance companies cover the full or partial cost of assessment if policy provisions such as pre-authorization are met. We strongly suggest that clients who plan to use their benefits for psychological assessment of their children to contact their insurance provider to get specific information about their plan, prior to contacting TELL Counseling.
Do you accept payment by credit card?
Yes, we accept Visa, MasterCard, American Express, JCB and UFJ Card. For all credit card transactions, a 5% service charge will be added to the total fee (tax inclusive).
I live outside of Kanto area; do you offer this service outside of Kanto?
In general, we provide this service only in our Tokyo office. However, there are some circumstances where we make exceptions. For more information, please contact us.
How long does the assessment take?
The number of sessions required to complete testing will depend greatly on the area(s) of concern and the age and stamina of the child. The psychologist and child may need to meet on several occasions. Usually, these sessions are scheduled for 2-3 hours. Be aware that we will ask you to keep your child out of school to perform the assessment.
Do I have to prepare my child for the assessment?
No, you do not have to prepare your child for the assessment. The psychologist will explain the testing procedure to the child in the beginning. For younger children, please explain that there will be no medical exam involved. Your child should be in good physical health on the testing day. Testing after a lack of sleep or after school hours should be avoided.
What should I bring to the appointment?
If your child wears glasses, a hearing aid or any other device, please make sure to bring them. Please also bring a drink and a light snack.