TELL Japan

Due to COVID-19 our hours of support may change.

On Sunday you can call us (03-5774-0992) 09:00 - 12:30 and then again from 19:30 -23:00.
TELL chat ( will be available from 12:30 - 16:00 and then again from 19:30 - 02:00
On Monday you can chat with us from 09:00 - 19:30 and call us from 19:30 to 23:00

Coping In A Pandemic

TELL has put together some information & resources to help you, your workplace, & your family manage COVID -19

TELL Counselling

日本語でのカウンセリングも行っております。詳細は以下の「More Details」よりご覧いただけます。

We're now providing Teletherapy

As of March 30th, 2020 our Tokyo branch has moved to solely providing Teletherapy services out of an abundance of caution with the intent of limiting face-to-face interactions and preventing the spread of COVID-19.

How to Cope in the workplace

In times of uncertainty and crisis, TELL’s priority is to be there for the community and to do so, we carefully consider what areas individuals are in need of additional support and resources.


TELL is dedicated to providing effective support and counseling services to Japan's international community and its increasing mental health needs.

How we help

TELL Lifeline

Free, anonymous, confidential telephone counseling, every day.

Learn more

TELL Counseling

Professional counseling and comprehensive psychological assessment.

Learn more

TELL Outreach

Public awareness of mental wellness issues with community-wide programs.

Learn more
TELL Lifeline Director speaks to Brand2020 about Suicide in Japan and the recent Tokyo Rainbow Pride Parade.

How you can help


Your donation helps us save lives: Please give generously.


Help make change happen: Your time and talent change lives.

Fight Stigma

By creating awareness you help us break down barriers.


Your support of our events and programs makes a difference.


Support TELL by Joining the TELL Wine Club!

Published on December 1, 2015

Do Something Good, Get Something Good Read more »

Changes To Lifeline Phone & Chat Hours During COVID-19

Published on April 7, 2020

Due to the COVID-19, our hours of operation will be split between our phone and chat service. Below are our hours of operation for April 6th – April 12th.  You can call us on 03-5774 -0992 and you can chat us via our website and the chat link Monday, April 6th – You can chat […] Read more »


Published on April 1, 2020

As COVID- 19 continues to have a global impact, it leaves many with a sense of worry and concern. Tell is diligently working to remain an effective resource individuals can turn to for support. The health and safety of our clients and clinicians is paramount. As of March 30th, 2020 our Tokyo branch has moved […] Read more »

Coping With A Pandemic

Published on March 2, 2020

As we prepare nationally to reduce the spread of the latest coronavirus COVID-19 in Japan, it’s perfectly normal to feel anxiety about this emerging health crisis. COVID-19 is not MERS, and it is not influenza. It is a new virus with its own characteristics.  Disruptions to work, living situations, schools, and daily routines have added […] Read more »

TAC Women’s Group Annual Carpet Auction

Published on January 9, 2020

Come and join TELL and the TAC Women’s Group for our first joint event of the year. Read more »


Coping in the workplace with Covid-19

Please reach out to us if you would like to hold a workshop

Read more »
Tuesday March 31st, 2020
Saturday March 28th, 2020
9 a.m.
East Wood Country Club
1039-3 Fuyumurochō, Utsunomiya, Tochigi 321-0417, Japan
Tuesday March 17th, 2020
10 a.m.
Wesley Center
Wesley Center
6-10-11 Minami Aoyama, Minato-ku Tokyo

Teaching Parenting the Positive Discipline Way

This two-day interactive workshop is designed for counselors, school staff, community leaders and parents who want to learn and teach an effective discipline approach based on Adlerian Psychology, that integrates social and emotional learning while reducing challenging child behaviors. Attendees will earn recognition as a Certified Positive Discipline Parent Educator.

Read more »
Saturday March 7th, 2020
9 a.m.
Wesley Center
6-10-11 Minami Aoyama, Minato-ku, Tokyo

March pub quiz Shibuya

It's time for the monthly TELL quiz at the Hobgoblin. We'll challenge you, stump you, and send you home with prizes.

Read more »
Wednesday March 4th, 2020
8 p.m.
Shibuya Hobgoblin
3F, Ichiban Building, 1-3-11 Dogenzaka, Shibuya, Tokyo
See events archive »

TELL resources in Japan

Emergency numbers

Emergency Services

Police: 110
Fire: 119
Ambulance: 119

Emergency Medical Interpretation Service

Monday to Friday 5pm – 10pm
Saturday, Sunday and Holidays 9am – 10pm

Tokyo English-Speaking Police

Telephone: 03-3501-0110
Translation available 24 hours every day

Drug Overdose & Poison Control Centers

U.S. Air Force Hospital, Yokota: 0425-52-2511, ext. 57740
Honolulu Poison Control Center: 1-808-941-4411
Osaka Toxicity: 0990-50-2499, 06-871-9999

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