Our hours of operation are split between our phone and chat service.
Call TELL Lifeline at 03-5774-0992 or please check our chat page to connect with us.
TELL Lifeline is available
Saturday 09:00 – Monday 23:00 (Continuous service)
Tuesday – Thursday 09:00 – 23:00
Friday 09:00 – 02:00
Please check the weekly hours below to see whether we are available via phone, chat or both.
If you are in danger from yourself or others, please call the police (110) or ambulance / fire (119). Do not hang up until the operator does.
When you want to talk, we are here to listen.
Monday September 25
Phone: 05:30 – 12:30; 16:00 – 23:00
Chat: 12:30 – 16:00; 19:30 – 23:00
Tuesday September 26
Phone: 9:00 – 12:30; 16:00 – 23:00
Chat: 12:30 – 16:00; 19:30 – 23:00
Wednesday September 27
Phone: 9:00 – 12:30; 16:00 – 23:00
Chat: 12:30 – 23:00
Thursday September 28
Phone: 9:00 – 12:30; 16:00 – 23:00
Chat: 12:30 – 23:00
Friday September 29
Phone: 9:00 – 12:30; 19:30 – 23:00
Chat: 12:30 – 02:00
Saturday September 30
Phone: 09:00 – 16:00; 19:30 – 23:00
Chat: 16:00 – 05:30
Sunday October 1
Phone: 05:30 – 16:00; 19:30 – 23:00
Chat: 12:30 – 05:30
Monday October 2
Phone: 05:30 – 12:30; 16:00 – 23:00
Chat: 12:30 – 16:00; 19:30 – 23:00
Please understand that there may be some last minute changes due to emergencies. Thank you for your understanding.
To know more about TELL and the services provided, please visit TELL’s Facebook page, join us on Twitter, or view our official Instagram account.