If your life is in danger, call the police at 110

TELL Hours: Lifeline Phone and Chat

Our hours of operation are split between our phone and chat service.

Call TELL Lifeline at 03-5774-0992. 

Please check our chat page to connect with us.

TELL Lifeline is available  

Monday to Thursday 09:00 – 23:00 

Friday, Saturday & Sunday 09:00 – 02:00

Please check the weekly hours below to see whether we are available via phone, chat or both.


We are here to listen.  


Lifeline Hours:  January 26 – February 5

Thursday January 26

Phone: 9:00 – 16:00; 19:30 – 23:00

Chat: 16:00 – 23:00

Friday January 27

Phone: 9:00 – 12:30; 19:30 – 23:00

Chat: 12:30 – 02:00

Saturday January 28

Phone: 09:00 – 16:00; 19:30 – 23:00

Chat: 16:00 – 02:00

Sunday January 29

Phone: 09:00 – 16:00; 19:30 – 23:00

Chat: 16:00 – 02:00

Monday January 30

Phone 9:00-12:30; 19:30 – 2300

Chat: 12:30 – 23:00

Tuesday January 31

Phone 9:00-12:30; 19:30 – 2300

Chat: 12:30 – 23:00

Wednesday February 1

Phone: 9:00 – 12:30; 19:30 – 23:00

Chat: 12:30 – 16:00; 19:30 – 23:00

Thursday February 2

Phone: 9:00 – 16:00; 19:30 – 23:00

Chat: 16:00 – 23:00

Friday February 3

Phone: 9:00 – 12:30; 19:30 – 23:00

Chat: 12:30 – 02:00

Saturday February 4

Phone: 09:00 – 16:00; 19:30 – 23:00

Chat: 16:00 – 02:00

Sunday February 5

Phone: 09:00 – 16:00; 19:30 – 23:00

Chat: 16:00 – 02:00

Please understand that there may be some last minute changes due to emergencies. Thank you for your patience.

To know more about TELL and the services provided, please visit TELL’s Facebook page, join us on Twitter, or view our official Instagram account.