If your life is in danger, call the police at 110

TELL Hours: Lifeline Phone and Chat

Our hours of operation are split between our phone and chat service.

Call TELL Lifeline at 03-5774-0992 or please check our chat page to connect with us.

TELL Lifeline is available  

Saturday 09:00 – Monday 23:00 (Continuous service)

Tuesday – Thursday 09:00 – 23:00

Friday 09:00 – 02:00

Please check the weekly hours below to see whether we are available via phone, chat or both.

If you are in danger from yourself or others, please call the police (110) or ambulance / fire (119). Do not hang up until the operator does.


When you want to talk, we are here to listen.  

 
Lifeline Hours:  September 25 – October 2

Monday September 25

Phone: 05:30 – 12:30; 16:00 – 23:00

Chat: 12:30 – 16:00; 19:30 – 23:00

Tuesday September 26

Phone: 9:00 – 12:30; 16:00 – 23:00

Chat: 12:30 – 16:00; 19:30 – 23:00

Wednesday September 27

Phone: 9:00 – 12:30; 16:00 – 23:00

Chat: 12:30 – 23:00

Thursday September 28

Phone: 9:00 – 12:30; 16:00 – 23:00

Chat: 12:30 – 23:00

Friday September 29

Phone: 9:00 – 12:30; 19:30 – 23:00

Chat: 12:30 – 02:00

Saturday September 30

Phone: 09:00 – 16:00; 19:30 – 23:00

Chat: 16:00 – 05:30

Sunday October 1

Phone: 05:30 – 16:00; 19:30 – 23:00

Chat: 12:30 – 05:30

Monday October 2

Phone: 05:30 – 12:30; 16:00 – 23:00

Chat: 12:30 – 16:00; 19:30 – 23:00

Please understand that there may be some last minute changes due to emergencies. Thank you for your understanding.

To know more about TELL and the services provided, please visit TELL’s Facebook page, join us on Twitter, or view our official Instagram account.