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Summer 2022 Lifeline Support Worker Training

For the first time ever, TELL is offering you the chance to go through the Lifeline Support Worker training program over the summer! Spring and autumn can be hectic but maybe there is a little more space to breathe in summer and you would like to be part of our first summer cohort!

Volunteering as a Lifeline Support Worker is a great way to give back while also developing your own personal and professional abilities. Can you help us build towards our goal of offering 24/7 support?

The next Support Worker training is starting in May and the course involves an initial 10 week period teaching the listening skills and how to apply them effectively on both the phone and chat platforms. Each week of the course you would be watching presentations, completing reading, journalling, completing a role play to practice your skills, and also joining weekly seminars. There are approximately 8 hours of work to complete each week.  Trainees also need to complete an apprenticeship period, which involves supervised shifts on the lifeline and longer role-play practice on set topics. Typically the training takes 4-5 months to complete in total.

Key dates:
Online Course: May 21st – July 31st
Mandatory sessions: 21st or 22nd May; 2nd or 3rd July; 30th or 31st July

For further details, see the training pages on the TELL website or contact Jane at training@telljp.com.