Homepage / Counseling / Assessment Fees and Payment Policies
The fee for the initial intake is separate from the assessment fee. The regular fee for the intake session is 20,000 yen (plus tax) for a 50 minute session. Apart from the regular fee, we offer a flexible-fee pricing structure/sliding scale fee for the intake session, based upon family/household income. Please note that sliding scale fee is applicable only for clients who pay out-of-pocket. We apply the regular fee for those whose fee is covered by a third party (insurance company, EAP, etc.).
How Do I Qualify for Sliding Scale Fee?
Acceptable Income Verification:
How Do I Get Started?
Please submit either one of the above Acceptable Income Verification items to TELL Counseling prior to the appointment date, or bring the document with you on the date of your initial appointment. Your therapist/psychologist will discuss your specific fees further with you individually.
The assessment fee is on a sliding scale based on family income; the figures quoted below represent the range. Clients holding international health insurance are charged the full rate. There are 3 different types of assessment. Your psychologist at TELL will advise you which assessment is recommended for your child following an initial intake session.
Required school admission testing
For clinical recommendation and consultation, additional fees applied.
Brief Assessment for Academic Skills
1 day in-person
School academic concerns
Brief social emotional concerns
Comprehensive Neuropsychological Assessment
2 days in-person
Testing of multiple cognitive domains using several cognitive assessments:
All clinicians working at TELL Counseling are governed by the ethical and professional guidelines regarding confidentiality applicable to their professional membership (e.g. American Psychological Association, National Association of Social Workers).
*Depends on family income
(including applicable co-pays, deductibles) are due at/prior to each session. For the assessment service fee, depending upon type of service administered there are different payment schedules. Your psychologist at TELL will advise you regarding the payment schedule, based on the type of assessment.
We accept payment by cash, Bank Transfer, Post Office Transfer, Postal Cash Delivery (genkin kakitome), Credit Card (Visa, MasterCard, American Express, and UFJ) and PayPal. For more details about our bank account information, please review the Payment Options Information Sheet.
Pre-payment can also be arranged by contacting us prior to the appointment date.
We require 24 hours notice for cancellation/re-scheduling. The full fee will be charged directly to clients for missed appointments or appointments cancelled for non-emergency reasons with less than 24 hours notice.
For the initial intake appointment, a cancellation fee of 6,000yen (tax excl.) will be charged if you do not show or cancel within 24 hours.
For the assessment/testing appointment, a cancellation fee of 20,000yen (tax excl.) will be charged if you do not show or cancel within 24 hours.
Please understand that the scheduling of an appointment exclusively reserves the psychologist’s time to meet with you. Insurance companies do not pay for missed sessions.
Services at TELL Counseling are not covered by Japan National Health Insurance.
Most foreign private insurance companies cover all or a portion of the cost of assessment when policy provisions such as pre-authorization or a referral by a medical doctor are met. For information on payment of a neuropsychological or psychoeducational assessment, you should contact your health care insurer directly to determine the specific authorization procedures that may be necessary.
TELL does not accept payments directly from third parties, but will provide an invoice for families for reimbursement.
Illustrations by Kento Iida