If your life is in danger, call the police at 110

Job Title: Tokyo Clinical Assistant

Location: Tokyo, Japan 

Terms: Part-time 20 hours per week

Start Date: October 1st 2023

Reporting to: Clinical Director

Since 1973 TELL has been a leader as a not-for-profit organization with the mission to provide world-class, effective support and counseling services to Japan’s international community, as well as helping to address the country’s growing mental health care needs. Our goal is to support the social and emotional well-being of the international community through TELL’s Counseling services. 

Therefore, TELL is seeking to meet the needs of our community by hiring a passionate, focused, and motivated individual to join our Clinical team as a Tokyo Clinical Assistant.

Job Summary/ Purpose:

The Tokyo Clinical Assistant has 3 key responsibilities: 

  1. Supporting our Clinical team and functions in the Tokyo Minami-Aoyama office.
  2. Assisting administrative functions of the Intake and Billing team.
  3. Coordinating projects and operations necessary to improve processes, policies, and functions of TELL Counseling.

Principle Functions:

In-Office Support

The Tokyo Clinical Assistant (TCA) is responsible for providing in-office support for our clinicians and clients. The TCA will support our clinical team with practical in-office matters, as well as troubleshoot our Practice Management software, Theranest, and Google Suite communications portal. The TCA will need to be a compassionate and balanced individual, willing to support prospective and current clients in our Tokyo office.

Intake and Billing Support

The TCA will work daily with the TELL’s Tokyo and Okinawa coordinators and the Clinical Director to effectively manage the day-to-day operations of the TELL Clinic. This will require efficient communications via email, phone, or in-person meetings, as well as working with systems remotely including video meetings. The TCA will manage and communicate any needs requiring support in the Tokyo office and with our team working remotely to ensure efficiency in daily operations.

Project and Operations Support

A key role of the TCA is to lead projects designed to improve overall efficiency and communications of the TELL Clinic, particularly, in our Tokyo office. 

Additional Responsibilities:

Required Qualifications:

Benefits Include:

Ideal Candidate for the Position:

Interested candidates should send a Cover Letter and a CV/Resume to: 

Clinical Assistant, Jesse Chen, tell.clinical.assistant@telljp.com 

Clinical Director, Billy Cleary, clinical.director@telljp.com