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TELL Outreach Coordinator (Kyushu) – Part-time

TELL is a not-for-profit organization dedicated to providing the best, most effective support and counseling services to the international community in Japan, specifically to address the country’s growing mental healthcare needs.

The Role
Reporting to the Outreach Community Services Manager, this position will be responsible for engaging with organizations and individuals to hold community service programs such as workshops, building awareness, networking with key groups in the community, and taking part in other community and corporate events. The position also involves the recruitment of volunteers for the Lifeline; developing, implementing, and evaluating program objectives, as well as activities to support and ensure the smooth
and efficient operation of community programs for TELL.

Roles and Responsibilities
Help achieve TELL’s objectives and missions in Outreach:
– Dedicate 15 hours each week to supporting the Community Services Manager in their tasks
– Liaise with the Community Services or Corporate Services Managers or others to schedule therapists/clinicians for workshops / events
– Work with providers to procure event space, facilities, translators, audio/IT connectivity

– Lead on marketing services and promotion of TELL events and/or awareness campaigns
– Coordinate, attend, and support the facilitation of workshops, TELL events such as Step Up Challenge, Conferences, Pub Quizzes, and so on; community events, volunteering at such events, and building awareness at these events

– Build relations and develop partnerships with external organizations and institutions, such as schools or military bases
– Perform administrative tasks necessary on Salesforce
– Attend weekly staff meetings
– Provide timely monthly accounts for inclusion in board reports
– Ensure community awareness of these programs and services by being an active and engaged advocate for TELL

Locations and Commitments:
– Position is largely remote, with in-person attendance required at local/regional events and workshops.
– Work Hours per month: a minimum of 60 hours per month dedicated to this role (15 hours a week)
– Overtime will be paid
– Use of Attendance Management System
– Any commuting and IT costs necessary to perform tasks will be reimbursed

Candidate Requirements
– Excellent interpersonal, communication, and organization skills
– A passion for making connections in the community, and ideas for community building and organizing
– Handles both routine and confidential information in an appropriate, respectful manner
– Excellent customer service skills, attention to detail, ability to plan and manage multiple tasks simultaneously
– Ability to remain flexible and prioritize job duties independently
– Strong written and verbal communication in English, organization and interpersonal skills, proficient in Google Suite and Salesforce applications
– Ability to work well as a member of a team
– Knowledge of and connection to the international community in Kyushu
– Background in mental health, social work, community organizing, or non-profits a plus
– Working knowledge of Japanese or another language is a plus

Contact outreach@telljp.com with your letter of interest and resume, or with questions. Interviews will be conducted in October with an expected start date in November or December.