TELL Japan

FAQs – Assessment (Adult)

What kind of assessments do you provide?

For adult clients, our clinical psychologists provide comprehensive psychological/neuropsychological assessments to determine the extent of some neurological impairment/conditions (brain injury, dementia, etc.), psychiatric illnesses (bipolar disorder, ADHD, schizophrenia, etc.), autism spectrum disorder/Asperger syndrome and learning problems such as dyslexia.

Such assessment is not a one off multiple-choice exam, it requires our psychologists to use interviews, standardized tests and other assessment tools to thoroughly measure and observe a client’s behavior to arrive at a diagnosis and guide treatment.

How do I get started making an appointment for neuropsychological testing/assessment?

Please start by contacting us by phone (03-4550-1146, Mon – Fri, 11 am to 4 pm).

Do you offer this service for children?

Yes. For children, we offer educational, developmental and psychosocial assessment services, consultation and resource referrals. For more information, please see here Psychological Assessment for Children.

Do you offer this service in other languages besides English and Japanese?

No, currently we only offer this service in English and Japanese.

How much does it cost?

TELL Counseling offers this service at a sliding scale fee, based on the family’s household income (before tax). The cost includes the hours of direct work with the client (6-8 hours), observations (e.g. at school), costs of test materials and scoring, interpretation and report writing, contact with referral sources and a feedback meeting to explain the results. For more information, please see Assessment Fees & Payment Policies.

Do you take Japanese National Health Insurance?

No, services at TELL Counseling are not covered by Japan National Health Insurance.

Is the service covered by private international health insurance?

Some foreign insurance companies cover the full or partial cost of assessment, if policy provisions such as pre-authorization are met. We strongly suggest that clients who plan to use their benefits for this service contact their insurance provider to get specific information about their plan, prior to contacting TELL Counseling.

Do you accept payment by credit card?

Yes, we accept Visa, MasterCard, American Express, JCB and UFJ Card. For all credit card transactions, a 5% service charge will be added to the total fee (tax inclusive).

I live outside of Kanto area; do you offer this service outside of Kanto?

No. In general we provide this service only in our Tokyo office. If you have a physical disability which hinders you to travel to our Tokyo office for this service, please contact us.

How long does the assessment take?

Depending on what information is being sought, the total assessment may take 5 to 8 hours of face-to-face contact. In general, the assessment is scheduled in two (or three) appointments for which you have to reserve at least 3 hours each.

Do I have to prepare for the assessment?

No specific preparation is required. Please try to get a good night sleep and refrain from consuming excessive alcoholic beverages before the test day. If you feel very tense because of the assessment, please contact us so we can give you some more details and reassure you.

Some medication may affect the result of the tests. If you are on medication, please consult us beforehand.

What should I bring for the testing appointment?

If you wear reading glasses, a hearing aid or any other device, make sure to bring it. The psychologist will explain the testing procedure to you before the day of the assessment.

TELL Counseling

☎ 03-4550-1146 (English)
☎ 03-4550-1147 (日本語)
Mon - Fri, 11am - 4pm
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